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IT support

Our IT team will be working during office hours and can be contacted on the email address itstudent@highlearn.uk . They can help with login problems that can not be resolved online. 

There are a number of initiatives in place to support IT provision for home learning. 

It is important that students have:

  • a suitable device to access the internet with a keyboard. This may be a windows or chrome based laptop, a tablet device or other device with a built in web browser. Some games consoles offer browser access but will need a keyboard to fully engage with material.

  • a connection to the internet. The use of video can increase the data consumed.

If either of these are proving a barrier to learning it is important that you communicate with school.  

If you wish to discuss any issues relating to the accessibility or affordability of internet access or devices please contact the behaviour mentor or head of year in the first instance so that we can consider how best to support your child.